Infographix is a midsized supplier of marketing materials to large financial firms in Massachusetts. They have a sales office and a warehouse to handle this operation. They had a manual and labor intensive phone based order taking process , which they were interested in upgrading, to offer more customer self-service features.

 

Bose Automotive is a leading manufacturer of high quality home, automotive and professional audio systems. They sell their products through retail outlets and through the wholesale channel like Circuit City and Best Buy. They were looking for a web-based solution to share the latest product information with their channel, and also allow sales representatives in this channel to place orders through this web-interface.

Accion USA is the world’s largest non-profit microfinance organization; and provides loans to small and minority owned businesses. They have hundreds of loan representatives on the field talking to and evaluating potential customers. But the process of applying for a loan was completely manual and paper-based; and was limiting their ability to provide large numbers of loans.